The Leak Check
Eight questions. Count your yeses. No email gate, no fake quiz — just the same checklist we run in the first hour of every Command Audit.
The front door
- Has a lead ever told you "I called/emailed but never heard back"?
- If you got three leads at 9 p.m. tonight, would anything happen before morning?
- Do you know — actually know, not feel — which source sent you your last ten leads?
The follow-up
- Is there a quote out right now that nobody has chased in over a week?
- When a lead goes quiet, does anyone notice before they've already hired someone else?
- Does follow-up depend on one person remembering to do it?
The market
- Could a competitor change their pricing or guarantee tomorrow without you finding out for months?
- Do you start Monday knowing your three highest-leverage actions for the week — or just your inbox?
Scoring, honestly
0–1 yeses: Your operation is tighter than most. A Command Center would still compound it, but you're not bleeding.
2–4 yeses: You're leaking. The good news: these are exactly the leaks the Owner Command Center is built to seal — capture, follow-up, and a Monday Brief that tells you what's going stale.
5+ yeses: You already knew, didn't you? This is fixable in weeks, not quarters — and you'll own the fix outright.
Don't trust your own answers? Fair. Metro Detroit businesses can take the free Response Test — we send a real inquiry through your website and time what actually happens.
The Command Audit ($1,500, credited in full toward any build) turns your yeses into a teardown, a competitor snapshot, a dashboard mockup, and a build plan you keep either way.